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Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
Website Terms and Conditions
Dealer Sale Terms and Conditions
Orders shall be made with Leon Cycle. Leon Cycle understands that its timely acceptance of orders from Dealers hereunder is an important element of the terms and conditions Leon Cycle shall have 3 business days after its receipt to accept (or reject for a legitimate business reason) any order submitted by the Dealer. Should Leon Cycle fail to timely accept or reject an order from the Dealer in accordance with this section, such order shall be deemed accepted and shall become binding on the Leon Cycle. All orders shall be fulfilled by the Leon Cycle within 7 business days of order acceptance subject to stock availability.
Dealer Prices:
Leon Cycle agrees to sell, and the Dealer agrees to purchase, the Products in accordance with agreed price level. Such prices may be subject to future price increases. In this event Leon Cycle will give 14 days’ notice to the Dealer of any price increases. Any such changes shall not apply for any order(s) accepted prior to the effective date of the increase.
Dealer Freight:
Freight costs will be displayed on the tax invoice. Leon Cycle will strive to meet the requirements of the requested delivery date. However, Leon Cycle will not be held liable for any loss that the Dealer suffers as a result of delay or failure to deliver goods by the courier company.
Dealer Terms of Sale:
All sales by the Leon Cycle shall be in accordance with the terms and conditions of this Agreement.
Dealer Payment:
The Dealer shall make payment for orders at the time they are placed or unless a credit facility has been established. Payment of orders on credit are to be made in accordance with the number of agreed credit days and within the credit limit. Should there be any payment outstanding outside of agreed payment terms, the Dealer agrees to pay any debt collection fees/charges or legal fees incurred by Leon Cycle in recovering the debt and acknowledges that the outstanding amount may be reported to credit agencies as a default.
Debt Recovery
The Dealer unconditionally and irrevocably guarantees the punctual payment to Leon Cycle of the total outstanding under this Agreement.
Where Leon Cycle extends credit to a Dealer, payment obligations under this Agreement may be secured by one or more personal guarantees executed by directors, proprietors, or other authorised persons in connection with the Dealer's credit application. Such guarantees form part of this Agreement.
The Dealer agrees that:
Security Interest Over Guarantor Assets:
should any personal guarantee be provided in connection with this Agreement, Leon Cycle is entitled to treat such guarantee as security for all outstanding amounts due under this Agreement; and
the Dealer acknowledges that Leon Cycle may register a financing statement on the Personal Property Securities Register (PPSR) against any company or trust entity referred to in the credit application, and over assets of any guarantor named therein, without further notice to the Dealer or guarantor; and
Caveat Lodgement Authority:
Cross-Collateralisation:
Perfection of Security:
Priority Acknowledgement:
Title of Goods
Ownership of the goods will not transfer to the Dealer until payment is received in full for each order. It is agreed that in this case any order that are unpaid, that the Dealer shall retain the goods in such a manner that they are readily identifiable as Leon Cycle’s property. The goods supplied shall nevertheless be stored at the Dealer's risk. If the order is not paid, then the Dealer agrees that the Leon Cycle's property is to be returned to the Leon Cycle, or Leon Cycle will be allowed entry into the Dealers property to remove all property that belong to Leon Cycle on invoices unpaid.
Dealer Warranty
All our products come with 12 months warranty on all electronic parts (including battery, motor, controller, display) also a 2-year warranty on the bike frames.
Apart from manufacture defects that could be present, parts that wear due to normal use (such as tyres, brake pads, chains, etc.) are not included in the warranty but may be replaced on a case-by-case basis within the first 6 months.
An outgoing goods inspection is always carried out before the goods are delivered, but we recommend that you inspect the delivered goods after you receive them. Should you notice any damage, please contact Leon Cycle as soon as possible so that we can discuss the next steps.
If the Dealer notices any packaging and/or transport damage on delivery, we ask you to have this confirmed in writing by the carrier upon delivery and to notify us.
We recommend that you keep the damaged packaging as evidence wherever possible.
Dealer Returns Policy
Leon Cycle assesses each refund and/or return enquiry on a case-by-case basis. Depending on the case the Dealer may be entitled to a replacement, credit, or refund.
Return Procedure:
Note: No warranty claim can be made without raising a dispute number or RMA number through your account on the website.
Shipping Costs
Return cost of the faulty parts to Leon Cycle will be the responsibility of the Dealer. If there is an item that needs to be returned that is deemed as faulty under warranty, the replacement item return shipping cost will be the responsibility of Leon Cycle. If the item returned is found to have no faults the return cost will be the responsibility of the Dealer.
Dealer Payment Chargebacks
In the case that payment was made by using any third payment processor, (either automatically during checkout or manually processed), the Dealer/Customer agrees that they are liable for any chargebacks that may be issued by the third party payment processor at any time in the future after the third payment processor has approved the transaction. The amount of chargeback will become due and payable imediately by the Dealer/Cusotmer.
Responsibilities of Dealer
Dealer agrees that it will diligently perform the services and obligations detailed in this terms and conditions. The operations of Dealer are under its sole and exclusive control, including without limitation supervision of, and liability for expenses incurred with respect to, employees. The Dealer will use best reasonable efforts to sell the Products.
The Dealer agrees to provide the labor for warranty repairs at no charge to the Leon Cycle. If the dealer decides to sell to a remote customer, they acknowledge that they are responsible for managing any warranty process related to that sale and the labor cost component, if it is deemed appropriate for the repair to take place at another location other than the Dealer. Leon Cycle will provide parts free of charge for any warranty repair that is processed through our RMA procedure.
Confidential & Proprietary Information
A. As used herein, the term "Proprietary Information" means any information, technical data, or know-how (including, but not limited to, information relating to products, software, services, development, inventions, processes, techniques, customers, pricing, internal procedures, business and marketing plans or strategies, finances, employees and business opportunities) disclosed by one Party (the “Disclosing Party") to the other (the “Recipient Party") either directly or indirectly in any form whatsoever, including, but not limited to, in writing, in machine readable or other tangible form, orally or visually.
B. Unless otherwise expressly authorized by the Disclosing Party, the Recipient Party agrees that it and any of its personnel receiving Proprietary Information under this Agreement shall treat such Proprietary Information in strict confidence with the same degree of care applied to its own Proprietary Information of like importance, which it does not wish to disclose, publish, or disseminate to third parties.
C. In no event will the Recipient Party divulge, in whole or in part, such information to any third party without the prior written consent of the Disclosing Party; provided. The Recipient Party may disclose the Proprietary Information to the extent required by a valid order by a court or other governmental body or by applicable law; provided, however, that the Recipient Party will use all reasonable efforts to notify Disclosing Party of the obligation to make such disclosure in advance of the disclosure so that Disclosing Party will have a reasonable opportunity to object to such disclosure.
D. Notwithstanding any other provisions of this Agreement, each party acknowledges that Proprietary Information shall not include any information that is already known to the Recipient Party at the time of disclosure, or becomes publicly known through no wrongful act of the Recipient Party's part.
(1) Is rightfully received by the Recipient Party from a third party without breach of this Agreement.
(2) Is independently developed by the Recipient Party without benefit of information received under this Agreement.
(3) Is furnished to a third party by the Disclosing Party without a restriction on the third party's right to disclose it; or
(4) Is explicitly approved for release by written authorization by the Disclosing Party.
(E) It is understood that all Proprietary Information disclosed under this Agreement, is, and shall remain, the property of the Disclosing Party. Upon completion of this Agreement, or upon written notice from the Disclosing Party, the Recipient Party agrees to return all Proprietary Information in its possession.
(F) The Recipient Party acknowledges that the Disclosing Party, because of the unique nature of the Proprietary Information, would suffer irreparable harm if the Recipient Party breaches its obligation under this Agreement and that monetary damages would be inadequate to compensate the Disclosing Party for such a breach. The Parties agree that, in such a circumstance, the Disclosing Party shall be entitled, in addition to such monetary relief as may be applicable, to injunctive relief as may be necessary to restrain any continuing or further breach by the Recipient Party, without showing or proving any actual damages sustained by the Disclosing Party.
(G) The obligations of the Recipient Party under this Section 6 shall survive termination or nonrenewal of this Agreement for a period of 5 years.
(H) Leon Cycle provides to the dealer confidential information as dealer resources which includes such items as Bill of Material parts list, Product Images, Promotional material and specifications. These are provided only on the sole basis for the dealer to use in their physical store and are not permitted to be used online on dealer websites, marketplaces or social media unless the dealer obtains written consent to do so from Leon Cycle. Such breach may result in the termination of the dealer account with Leon Cycle.
Indemnification & Limitation of Liability
Dealer Indemnity: The Dealer agrees to indemnify, defend, and hold harmless Leon Cycle, its directors, officers, employees, and agents from any claims, liabilities, damages, losses, costs (including legal fees), or expenses arising out of or in connection with:
Exclusion of Implied Warranties: To the maximum extent permitted by applicable law, including the Competition and Consumer Act 2010, Leon Cycle excludes all warranties, conditions, representations, and liabilities implied by law, other than those that cannot be excluded (such as guarantees relating to major failures or reasonably foreseeable loss/damage).
Limitation of Liability:
Force Majeure
Neither Party shall be held liable for any failure to perform that is due to any cause or circumstance beyond the reasonable control of such party, including without limitation a demand for such products and other products manufactured by Leon Cycle which exceeds Leon Cycle's ability to supply them, earthquakes, fire, accidents, floods, storms, other Acts of God, riots, wars, rebellions, strikes, lockouts or other labor disturbances, national or international emergencies, failure to secure materials or equipment from usual sources of supply, failure of carriers to furnish transportation, government rules, regulations, acts, orders, restrictions or requirements or any other cause or circumstance beyond the reasonable control of such Party. No such inability to deliver or delay in delivery shall invalidate the remainder of this Agreement.
Trademarks
Dealer shall not dispute or contest for any reason whatsoever, directly, or indirectly, during the term of this Agreement and thereafter, the validity, ownership or enforceability of any of the trademarks of Leon Cycle, nor directly or indirectly attempt to acquire or damage the value of the goodwill associated with any of the trademarks of Leon Cycle, nor counsel, procure or assist any third Party to do any of the foregoing.
Dealers will not institute any proceedings with respect to the trademarks of Leon Cycle either in Dealer's own name or on behalf of Leon Cycle without express written permission of Leon Cycle. Dealer shall assign to Leon Cycle, without charge, any rights in the trademarks of Leon Cycle that may inure to the benefit of Dealer pursuant to this Agreement or otherwise.
Dealers shall execute any documents or do any acts that may be required to accomplish the intent of this Section.
This privacy policy sets out how we uses and protects any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.
